The one-to-one playbook: a 45-minute agenda that ends with referrals
The agenda I print for every one-to-one: what to read the night before, a timed 45 minutes, the questions that surface referrals, and the 24 hours after.
Learn
Long reads on getting more out of every 1:1, referral and testimonial. Each one comes from a member who figured it out the hard way.
The agenda I print for every one-to-one: what to read the night before, a timed 45 minutes, the questions that surface referrals, and the 24 hours after.
Treat referrals like a sales pipeline: clear stages, six numbers worth tracking, a 15-minute monthly review, and the habits that make the numbers lie.
Most testimonials say 'great service' and persuade nobody. A barn venue owner on the four parts of one that sells, when to ask, and the exact text she sends.
Referred jobs cost less to win and the same to build. The math on a $17,000 roof, what I offer instead of a friend discount, and how I say no without losing the job.
Why a profitable month can still drain your account, how to build a 13-week cash forecast, the leaks I find in cleanups, and the 30-minute check I run every month.
Speed to first contact, a day-by-day cadence, reasons to reach out besides just checking in, and texts you can copy, from an agent who answers at 6 a.m.
A five-part structure timed to the second, an eight-week theme rotation, and three pitches written out word for word, from someone who edits short video for a living.
Asking for anyone who needs a website got me nothing for three weeks. Here's the four-part fix, with rewrites from a roofer, a CPA and an HVAC shop.
A name isn't a referral. A former underwriter on permission, light qualifying, honest temperature and the three-way intro that gets a referral to the closing table.